Frequently Asked Questions

Below are answers to some commonly asked technical questions.

In addition to the links below, we also have additional in-depth answers in our CADTech Knowledge Base located at
https://helpdesk.cad.rit.edu/kb
. For best results, we recommend logging into the helpdesk site, as some knowledge base documents are password protected!

We also have a “quick start FAQ”: https://helpdesk.cad.rit.edu/kb/articles/cadtech-faq

If you cannot find your problem listed below, please file a help ticket at Helpdesk.cad.rit.edu, and we will assist you as soon as we can.


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