Frequently Asked Questions

In an effort to minimize duplication and offer the latest answers to your questions, we’ve migrated the FAQ to exist largely on our CAD Helpdesk site, specifically in our CADTech Knowledge Base located at  https://helpdesk.cad.rit.edu/kb.

For the best results, we recommend first logging into the CAD Helpdesk site, as some knowledge base documents are password protected!

If you are new to CAD, we recommend looking at our Quick Start FAQ: https://helpdesk.cad.rit.edu/kb/articles/cadtech-faq

If you are unable to find your problem in our knowledge base, please file a ticket at Helpdesk.cad.rit.edu, and we will assist you as soon as we can.